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Novel coronavirus: Information for caregivers and whānau of learners

Information about Novel coronavirus for caregivers and whānau of learners

Children and young people are currently returning to classrooms, and the health of students and staff is a priority for all. We encourage you to err on the side of caution. Here are some steps you can take:

Advice for an unwell child

Anyone who is unwell should not be at school. If you have a particular concern about your child, please contact Healthline at 0800 611 116 or your GP for medical advice.

Healthline has translators and interpreters available 24/7 in 150 languages including Mandarin and Cantonese.

The incubation period is up to 14 days, which means a person can have the virus but have no symptoms for up 14 days.

Length of stay at home period

For child who may be at high risk of exposure because they have travelled recently to Wuhan or Hubei province in China or have been in close contact with someone confirmed with the virus, we ask you to delay the start of their school year for 14 days or delay attending their early learning service and stay home.

Authority to prevent a student’s attendance

If your child attends school or an early learning service while showing symptoms, they may be asked to return home by the Principal of a state school, an early learning service provider or home-based educator.

Keeping you and your family well

In terms of keeping yourself and your family well, the Ministry of Health suggests the following:

  • regularly washing hands (for at least 20 seconds with warm water and soap and dry thoroughly)
  • covering your mouth and nose when you sneeze
  • staying home if you are sick
  • avoiding close contact with anyone with cold or flu-like symptoms
  • if you feel unwell you should avoid public gatherings and events.

Public health units/district health boards

You can contact your local public health unit/district health board if you require further information:

Public Health Unit contacts – Ministry of Health

Novel coronavirus: Information for caregivers and whānau of learners

Information about Novel coronavirus for caregivers and whānau of learners

Children and young people are currently returning to classrooms, and the health of students and staff is a priority for all. We encourage you to err on the side of caution. Here are some steps you can take:

Advice for an unwell child

Anyone who is unwell should not be at school. If you have a particular concern about your child, please contact Healthline at 0800 611 116 or your GP for medical advice.

Healthline has translators and interpreters available 24/7 in 150 languages including Mandarin and Cantonese.

The incubation period is up to 14 days, which means a person can have the virus but have no symptoms for up 14 days.

Length of stay at home period

For child who may be at high risk of exposure because they have travelled recently to Wuhan or Hubei province in China or have been in close contact with someone confirmed with the virus, we ask you to delay the start of their school year for 14 days or delay attending their early learning service and stay home.

Authority to prevent a student’s attendance

If your child attends school or an early learning service while showing symptoms, they may be asked to return home by the Principal of a state school, an early learning service provider or home-based educator.

Keeping you and your family well

In terms of keeping yourself and your family well, the Ministry of Health suggests the following:

  • regularly washing hands (for at least 20 seconds with warm water and soap and dry thoroughly)
  • covering your mouth and nose when you sneeze
  • staying home if you are sick
  • avoiding close contact with anyone with cold or flu-like symptoms
  • if you feel unwell you should avoid public gatherings and events.

Public health units/district health boards

You can contact your local public health unit/district health board if you require further information:

Public Health Unit contacts – Ministry of Health